SmartPAR Privacy Policy

Last updated: March 7, 2024

SmartPAR, LLC ("us", "we", or "our") operates the SmartPAR mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data. We use your data to provide and improve the App. By using the App, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our App to you.

Types of Data Collected

Personal Data

While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Cookies and Usage Data

Usage Data

When you access the App by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").

Use of Data

SmartPAR, LLC uses the collected data for various purposes:

To provide and maintain our App
To notify you about changes to our App
To allow you to participate in interactive features of our App when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our App
To monitor the usage of our App
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Disclosure Of Data

SmartPAR, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of SmartPAR, LLC
To prevent or investigate possible wrongdoing in connection with the App
To protect the personal safety of users of the App or the public
To protect against legal liability

Security Of Data

The security of your data is of utmost importance to us. However, it's important to remember that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We employ a variety of security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

Encryption: We use SSL/TLS encryption to protect data transmitted to and from our app.
Access Control: Access to your Personal Data is limited to employees, contractors, and agents who need to know that information in order to process it. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Regular Security Assessments: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
Anonymization: Where possible, we anonymize the data or remove identifiers to minimize the risk of it being linked to an individual.

Despite these measures, the inherent nature of the internet makes it impossible to ensure complete data security. In the event of a data breach, we will comply with applicable laws regarding notification and reporting of such incidents.

We encourage you to take steps to protect your personal information online, including choosing a strong password for your account that is not used for other online accounts, keeping your login information private, and logging out of your account when using shared computers.

Disclosing to affiliated companies

We disclose information we collect to affiliated companies and, in some cases, to prospective affiliates. Affiliated companies are companies owned or operated by us. The protections of this privacy policy apply to the information we disclose in these circumstances.

How we store and secure information we collect

We use industry-standard technical and organizational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

If you use our server or data center Services, responsibility for securing storage and access to the information you put into the Services rests with you and not SmartPAR. We strongly recommend that server or data center users configure SSL to prevent interception of information transmitted over networks and to restrict access to the databases and other storage points used.

How long we keep information

How long we keep information we collect about you depends on the type of information. After such time, we will either delete or de-identify your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

Notice to End Users

Many of our products are intended for use by organizations. Where the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization's policies. We are not responsible for the privacy or security practices of an administrator's organization, which may be different than this policy.

Changes to our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.

Contact Us

Your information is controlled by SmartPAR, LLC. If you have questions or concerns about how your information is handled, please direct your inquiry to SmartPAR, LLC at hello@smartpar.ai

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